FAQs
Frequently Asked Questions & Policies
Before obtaining your service, we advise scheduling a consultation to review your aesthetic objectives, worries, and skincare regimen. From there, we will develop a personalized therapy strategy that focuses on your areas of concern.
During your treatment plan, you will receive personalized pricing details for all suitable procedures and skincare during your consultation.
If at all possible, walk-in appointments will be accommodated. If your schedule permits, we might invite you to come back later. We advise making an appointment to enable us to serve our patients promptly.
Your appointment must be scheduled with a $50 non-refundable payment to hold the time only for you. The deposit will reduce your balance owed after your appointment. However, the deposit will be used for your consultation charge if you choose not to receive treatment. We will store your deposit for 30 days if you aren’t sure about using a service, and you can apply it to any service we provide here.
Cherry Payment Plans are what we offer. Hard credit checks and any additional costs or fees are not present. Receive approval in 30 seconds, with various payment options that aid credit building.
If there is a sufficient warning, we will do our best to accommodate clients who are 15-20 minutes late, but we cannot guarantee that the entire treatment period will be provided. A client’s appointment might need to be canceled and rescheduled if they arrive more than 15-20 minutes late. If the appointment needs to be canceled because of your delay, you will be charged the non-refundable deposit. This procedure will guarantee that consumers who do arrive on time are seen promptly.
The required booking deposit reserves your selected time for your exclusive time with our provider. When appointments are missed without a 48 hour notice, we are often unable to fill the vacancy, resulting in a substantial impact to the practice. As a courtesy to our providers, we ask for a minimum 48 hours notice for a rescheduling. If a reschedule is requested within 48 hours of your original appointment, the booking deposit will be honored for one rescheduling only. There are NO REFUNDS for cancellations.
No-shows and reschedule requests with less than 48 hours notice will result in forfeiture of the booking deposit. [NO REFUNDS, no exception] Clients who have pre-paid for their service will forfeit the service they failed to show up for.
We will make every effort to accommodate a change in service on the same day, but if it takes longer than expected, we might need to reschedule your appointment.
A gift card is a great way to express your gratitude. Gift certificates are available here starting at $100. Gift Cards cannot be refunded.
For your protection, our doors are locked during business hours. To enter, kindly ring the doorbell. Wearing a mask is optional when entering the building.
As a courtesy, we ask that you give us at least 48 hours’ notice if you need to change or cancel your appointment. If you give us at least 48 hours’ notice, we will be pleased to reschedule your appointment. This only applies to your FIRST reschedule for each package.
We acknowledge that unforeseen events may force you to cancel or reschedule your appointment. Your payment is non-refundable if you postpone your appointment less than 48 hours before your scheduled appointment. A new nonrefundable $50 deposit will be required to reserve any subsequent appointments. There are NO REFUNDS for cancellations.
Please be aware that last-minute cancellations hardly ever allow our providers to make up for the lost appointment time. Customers who pre-paid for their service will lose the service they failed to show up for.
